Bridging the Gap Between Healthcare & Community

Meet Shameskie Gray: Bridging the Gap Between Healthcare and Community

At the heart of every thriving neighborhood are individuals who work tirelessly - often behind the scenes - to connect residents with resources, support and hope. One of those individuals is Shameskie Gray, a dedicated Community Health Worker (CHW) serving the Northeast District of Indianapolis.

We sat down with Shameskie to learn more about her role, her day-to-day experiences and what fuels her passion for the work she does.

What is a Community Health Worker (CHW)?

Community Health Workers are frontline public health professionals who serve as a bridge between healthcare systems and the communities they serve. They provide culturally relevant health education, support and advocacy, with a focus on improving health outcomes. Whether it’s connecting residents to preventative care or helping them navigate complex systems, CHWs are trusted voices working directly within the communities they know best.

Becoming a CHW: Certification and Training

To become a CHW, one typically needs to complete a state-recognized training program and pass a certification exam. Some states also require relevant work experience or professional recommendations. This process ensures CHWs are equipped with the skills and knowledge needed to serve their communities effectively.

A Day in the Life of a CHW

Shameskie describes her days as “busy and hectic—but incredibly rewarding.” Much of her time is spent attending community meetings to stay informed about neighborhood concerns. She actively collaborates with nonprofits, community leaders and local businesses to understand pressing issues and build lasting partnerships.

“On most days, I’m out in the field for three to four hours, knocking on doors, visiting businesses and speaking directly with residents about their needs,” she says. “It’s about listening and asking, ‘How can I help you help the community?’”

Shameskie also organizes outreach events that bring together multiple organizations to provide services ranging from health screenings to job resources, making a meaningful impact across her district.

Who She Serves

Shameskie works primarily in the Northeast District of Indianapolis, a vibrant and increasingly diverse area experiencing growth in its Hispanic and immigrant populations. Her work reflects the needs of this dynamic community, ensuring that no voice goes unheard.

Facing the Challenges Head-On

Many of the communities she serves are grappling with issues like food insecurity, housing instability and lack of access to job training programs. These challenges are complex, but Shameskie believes that by working together, meaningful change is possible.

The Rewards of the Role

“The biggest reward is hearing a simple ‘thank you,’” she shares. “The hugs, the messages from residents, the success stories - they keep me going.”

From helping someone lower their A1C to seeing a neighbor complete a program she recommended, every win is deeply personal. “It’s those moments that remind me why I do what I do.”

The Hard Parts

Still, the work comes with its frustrations. One of the toughest challenges? “You can’t force someone to accept help, even when you know it’s what they need,” she says. Eligibility requirements based on age, ZIP code or other criteria can also leave deserving individuals without the support they need.

How the Community Can Help

Shameskie encourages residents to attend town halls and community meetings, where they can share their concerns and ideas. “When I hear directly from community members, I can better connect them with the resources they need,” she explains. “It helps me do my job more effectively.”

A Personal Transformation

Becoming a CHW has deeply impacted Shameskie's life. “I’ve become more empathetic, more giving and more aware of the issues facing underserved communities,” she says. “I’ve learned why my parents taught me the importance of giving back. This role has made me a better advocate, a better neighbor and a better person.”

She now volunteers beyond her work hours and continues to support nonprofits and outreach efforts with renewed purpose and passion.

Final Thoughts

For anyone considering this career path, Shameskie has one piece of advice: “If you have a heart for people and a love for your community, this work is for you.”

Interested in a role like Shameskie's? Learn more about current openings with our team today!